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FAQ

  • What is the MOQ?

    1PCS
  • What types of design files does 3D SHAPING accept for quotation?

    In order to provide accurate and timely quotations, we only accept 3D CAD files in STL, STEP or IGES format and 2D drawings with reference dimensions (PDF format).
  • What is the printing service process like?

    Customers prepare 3D drawings and requirements in advance - we quote through 3D drawings - both parties confirm the price - sign the contract - receive payment for goods, arrange processing - deliver goods .
  • What if the customer does not have 3D drawings?

    We provide design services for our customers. As long as the customer gives us detailed and complete information, we will design the drawings to their satisfaction according to their needs.
  • Are you a factory or a trading company?

    Factory.
  • How to deal with the quality problem?

    Remake or negotiate a refund. 
  • Can the manufacturer arrange samples?

    Yes, but the buyer usually pays the freight.
  • How long will the delivery time take?

    The time varies according to the country and mode of delivery. You can ask us before placing an order, and we will estimate the time and cost.
  • How do I know the progress of my product?

    you can contact customer service. they will tell you. 

3D SHAPING is one of the leading rapid prototyping experts in China.

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